The most courageous real estate agents around

Kudos to those agents who have the courage to be early adopters of our real estate agent rating site

Kudos to those agents who have the courage to be early adopters of our real estate agent rating site

In the last few days — or since EREB sent out its email about What-Customers-Say.com — we’ve been having some good talks around here about the agents who will use our site and those who will not. We’ve also talked about the agents who’ve already asked to be removed from the site. (BTW, we’ll only remove until the point that you get a review; after that time, your name has effectively been “added” by a [legitimate only] reviewer.)

But what about those agents who already are using the site? Or what about those who, in the heat of everything, are actually creating profiles on What-Customers-Say.com?

It takes a lot of courage to step away from the [small] mob with its pitchforks and flaming torches and say, “Yes, I believe in my customer’s voice, and I’m going to support it. Even if it stresses me out every time I get a new review.”

So to everyone who continues to go out on a limb — in spite of pressure from the ill-informed not to be associated with us — and trust not only in their customers but also in the idea that What-Customers-Say.com actually is helping the best agents rise to the top, thank you. And kudos to you. As you certainly know, it’s the leaders, not the followers, who actually make real change happen.

~jw

PS: Lance Jones (a partner at What-Customers-Say.com) wrote this today, and I love how clear it is, so I want to post it:

Only 27 of ~290 reviews on our site are negative — so are dissenting agents sure that our site is about making realtors look bad?

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