Use of our real estate agent rating site: Some data

By 4customers
graph-going-up

Things are loooooking up!

Because I was curious, I looked up some stats on What-Customers-Say.com. As of about 7:30MST today:

  • We have 112 agents reviewed
  • There are over 280 reviews on our site (not including the illegitimate ones we’ve pulled down)

One-third of the agents rated on What-Customers-Say.com are rated between 4.5 to 4.99 stars out of a possible 5 stars. And our top 3 most reviewed agents are rated between 4.25-4.49 stars out of 5 —- which is probably not where they’d be if they only had one glowing review, but you can imagine the positive effects of rating at the top of the page when someone sorts results by number of reviews (which is how the site is built to default).  

And here are the details on how the cards fall re: top-rated vs. … um… less-well rated agents:

  • 5/5 stars: 6 agents
  • 4.5-4.99/5 stars: 45 agents
  • 4.25-4.49/5 stars: 15 agents
  • 4-4.24/5 stars: 9 agents
  • 3.75-3.99/5 stars: 11 agents
  • 3-3.75/5 stars: 9 agents
  • 0-2.99/5 stars: 17 agents

75 of our reviewed agents are rated at 4.0 or higher out of 5 stars. 20 are between 3 & 4 stars. And the other 17 are below 3 stars.

Finally, the majority of the <3 star-rated real estate agents have just 1 review. So the tides could easily change on the site for these folks.

So, the blog may not have a ton o’ fans :) , but the site seems to. And that’s what’s most important. ‘Cos a blog is just my voice… but What-Customers-Say.com is the open, vocal collaboration of great agents and their honest, generally happy clients.

~jw

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